Do you have a question or comment about your order or one of our products?

Our customer service team is available 5 days a week to answer your questions.

Please fill out the contact form below, and we will get back to you within one business day.

Information about the website operator:
Managing Director: Seranova Living
Company Number: 90896297
VAT Identification Number: NL004850489B37

Address: Betaplein 150, 2321 KS Leiden, Netherlands

You can reach us by email at:
support@seranova-living.com, visit our contact page, or view our frequently asked questions.

Customer Service Opening Hours:
Monday to Friday: 9 AM - 5 PM
Saturday and Sunday: Closed

We do our best to respond to your email within 1–2 business days.