Terms of service
Welcome to http://seranova-living.com/
This website is operated by seranova living. Throughout the site, the terms “we,” “us,” and “our” refer to seranova living.
By accessing our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Return Policy. Please read these Terms carefully before using our website.
These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors. If you do not agree to any part of these Terms, you may not access the website or use our services.
We reserve the right to update or modify these Terms at any time by posting changes on this page. Continued use of the website constitutes acceptance of any updates.
Online Store Terms & Age Restriction
By using this site, you confirm that you are at least 18 years of age or the age of majority in your place of residence within Canada.
You may not use our products for any illegal or unauthorized purpose, nor violate any applicable laws, including intellectual property laws.
You must not transmit viruses, malware, or any destructive code. Any breach of these Terms may result in immediate termination of access.
General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason permitted by law.
Content (excluding payment details) may be transferred unencrypted and adapted to meet technical requirements of networks or devices.
Business Information & Contact Details
Store Name: seranova living
Website: http://seranova-living.com/
Registered Address (Non-Return Address):
2210 Bank Street 1034
Ottawa, ON K1V 1J5
Canada
Email: info@seranova-living.com
Phone: +31 6 31997860
Important Address Notice
The registered address listed above is not a return address.
Returns sent without prior approval may not be received or processed.
All returns must be requested through customer support before shipment.
This website serves customers in Canada, and all orders are processed with the goal of providing a smooth and reliable shopping experience for this market.
All transactions comply with applicable Canadian consumer laws.
Accuracy of Information
We make reasonable efforts to ensure that all information on this website is accurate and current. However, we do not guarantee that all content is complete, error-free, or up to date.
Any reliance on the information provided is at your own risk.
Modifications to Services and Prices
Product prices are subject to change without notice.
We reserve the right to modify, suspend, or discontinue any part of the service at any time, except where required by law.
Products & Services
Some products may be available exclusively online and in limited quantities, subject to our Refund & Return Policy.
We make every effort to display product images and colors accurately; however, actual colors may vary depending on your device.
Order Acceptance, Billing & Payment
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, misuse, or resale.
Accepted payment methods include those displayed at checkout (such as Visa, Mastercard, PayPal, and other supported providers).
By placing an order, you authorize us to charge your selected payment method and confirm that all billing information provided is accurate and complete.
Shipping, Returns & Refunds
Shipping, return, and refund procedures are governed by our dedicated policy pages:
Please review these policies carefully before completing your purchase.
Third-Party Tools & Links
We may provide access to third-party tools or external links “as is” without warranties or guarantees.
We are not responsible for the content, accuracy, or practices of third-party websites.
User Content & Feedback
By submitting feedback, comments, or other materials, you grant us the right to use, edit, and publish such content without restriction or compensation.
We may remove content deemed unlawful, offensive, or in violation of these Terms.
Personal Information & Privacy
Your submission of personal information is governed by our Privacy Policy.
By using this website, you confirm that you have read and agreed to our Privacy Policy.
Errors & Inaccuracies
Occasionally, information on the site may contain typographical errors, inaccuracies, or omissions related to pricing, descriptions, or availability.
We reserve the right to correct errors and cancel affected orders at any time.
Prohibited Uses
You may not use this site or its content:
for unlawful purposes
to infringe intellectual property rights
to harass, abuse, or discriminate
to submit false or misleading information
to upload malware or spam
to interfere with security features
Violations may result in termination of access.
Disclaimer of Warranties & Limitation of Liability
All products and services are provided “as is” and “as available,” except where warranties are required under applicable consumer law.
We do not guarantee uninterrupted or error-free service.
To the extent permitted by law, seranova living is not liable for indirect, incidental, or consequential damages arising from use of the website or products.
Indemnification
You agree to indemnify and hold harmless seranova living from any claims arising from your breach of these Terms or violation of applicable laws.
Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable in Canada.
Severability & Termination
If any provision of these Terms is found unenforceable, the remaining provisions remain valid.
We may suspend or terminate access to the website for violations of these Terms.
Entire Agreement
These Terms, together with our published policies, constitute the entire agreement between you and seranova living.
Contact Details
For questions regarding these Terms & Conditions:
Email: info@seranova-living.com
